Privacy Policy

Your privacy is fundamental to our service. Learn how we protect, use, and manage your personal information.

Last updated: July 25, 2025

Privacy at a Glance

Encrypted Storage

All resume data is encrypted at rest and in transit using industry-standard protocols.

No Selling

We never sell, rent, or share your personal information with third parties for marketing.

Minimal Data

We only collect the information necessary to provide our resume enhancement services.

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Password (encrypted and never stored in plain text)
  • Account preferences and settings
  • Subscription and billing information (processed securely through Stripe)

Resume Data

  • Original resume content you upload for enhancement
  • Enhanced resume content generated by our AI
  • Customization preferences and style selections
  • ATS analysis results and recommendations

Usage Information

  • Service usage patterns and feature interactions
  • Technical log data (IP addresses, browser types, timestamps)
  • Performance metrics to improve our AI models
  • Support communications and feedback

How We Use Your Information

Service Delivery

  • Process and enhance your resumes
  • Provide ATS analysis and recommendations
  • Generate downloadable resume formats
  • Maintain your account and preferences

Service Improvement

  • Train and improve our AI models
  • Develop new features and capabilities
  • Monitor service performance and reliability
  • Analyze usage patterns for optimization

Data Security & Protection

Encryption

All data is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. Resume content is stored in encrypted database fields with additional application-level encryption.

Access Controls

Strict access controls ensure only authorized personnel can access systems. All access is logged and monitored for security compliance.

Infrastructure

Hosted on enterprise-grade cloud infrastructure with regular security audits, automated backups, and 99.9% uptime guarantees.

Data Retention

Resume data is retained only as long as necessary for service delivery. You can delete your data at any time through your account settings.

Your Rights & Controls

Access & Portability

View, download, or export all your personal data and resume content at any time through your account dashboard.

Correction & Updates

Update your account information and resume content directly through the platform interface.

Deletion & Opt-out

Delete your account and all associated data permanently through account settings, or contact support for assistance.

Cookies & Tracking

We use essential cookies to maintain your session and provide core functionality. Optional analytics cookies help us understand usage patterns to improve our service.

Essential Cookies

  • Authentication and session management
  • Security and fraud prevention
  • Core platform functionality

Analytics Cookies (Optional)

  • Usage analytics and performance monitoring
  • Feature usage and user experience insights
  • Service optimization data

Contact & Updates

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We'll notify users of significant changes via email or platform notifications.

Questions or Concerns?

Contact our privacy team at privacy@resumeai.com or through our support system for any privacy-related questions or requests.